IMPORTANT UPDATES

From June 2nd June 2023, Animal Vets will be working with C-Vets for the provision of Out of Hours Emergency Care at weekends and bank holidays. This means that outside our opening hours at weekends and on bank holidays, emergency care will be delivered by C-Vets.

Our opening hours are:

Monday to Wednesday: 08.00 – 18.00

Thursday: 08.00 – 17.00

Friday: 08.00 – 18.30

Saturday 09.00 – 13.00

Sunday: Closed

When we are closed during weekdays (Monday, Tuesday, Wednesday and Thursday) emergency care will continue to be provided by your team at Animal Vets.

We have taken the decision to use C-Vets for part of our Out of Hours Emergency service due to the national shortage of veterinary surgeons. By working with C-Vets we will ensure that we continue to provide you with an exceptional service during our opening hours.

Please note that we will continue to run Saturday morning clinics at Hayle.

From June 1st 2023 Animal Vets will no longer be offering our professional services to horses and ponies.  We have not taken this decision lightly but feel it is in the best interests of our staff and clients.  Once you have found your new vet practice, we can simply email any history over to ensure continuation of care.

All of the team send our heartfelt thanks for your loyalty and custom over the last 32 years and wish you the very best in the future.

From 11 September 2023, the team are excited to welcome you at this great new clinic and Carbis Bay will now be closed.
Here’s what Practice Owner Jonathan McCotter had to say…
“We are delighted with our move down the road to the new branch clinic in Lelant. It’s much bigger and brighter and we have a new dedicated nurse room to look after all your pets and offer the usual great services that Animal Vets is so proud to give. We can’t wait for you to come and see us!”

a lifetime of veterinary care

We’re proud to have been serving the local community in Hayle and St Ives for over 30 years and pride ourselves on being a family run practice committed to our local community.

Latest News

Photos of our new Lelant Clinic

Take a look around our new Lelant Surgery before you visit!

Why choose us

  • Family owned and run

  • Outstanding care

  • Dedicated and Friendly team

  • Modern and Well Equipped

  • 24 Hour Emergency Service

Get 5 Weeks’ Free Pet Insurance*!

Furthermore, as a fully accredited Vetsure practice we can offer our clients 5 weeks cover free of charge. Simply choose whichever level of cover you are interested in taking out and get the first 5 weeks free. If you’re happy, your cover will continue seamlessly!

*Terms and conditions apply

CALL BACK SERVICE

If you’d like to request a call back, please enter your details below and we’ll speak to you at a time convenient to you.

In the event of a veterinary emergency, or if you require urgent advice, please do NOT use this form but instead call us on 01736 755 555. We aim to respond to call back requests as soon as possible but please allow up to 24 hours.

Proud of where we live…

The stunning Cornish Coast…

We’re a friendly team and are really good at what we do. But don’t just take our word for it, here’s what people say about us:

 

“Really wish we’d moved to Animal Vets years ago – what a fantastic veterinary practice. We cannot recommend them highly enough. All of the staff, without exception, are dedicated and kind, clearly have the animals’ best interests at heart and always go the extra mile.”

“How many positives you can include in one review? Not enough space for all the plus points that could be awarded to Animal Vets. They are absolute heroes, every single member of the team.”

I wouldn’t go anywhere else. Place spotless. Staff always helpful . Reasonable price as well

“Amazing service, excellent vets. Highly recommended”

“Highly recommended vets. Nothing is too much trouble”

“Wonderful vets! Keep up the great work you do!!!”

4.7
Based on 40 reviews
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Laura JamesLaura James
18:54 04 May 22
Always caring and considerate not only to my animals, but also to our worry as owners. Great service and always take the time to ask after the animals when I see them out of practice. ☺️
Stef MaxfieldStef Maxfield
18:48 04 May 22
Fantastic vets. Friendly, helpful and really care for the animals they look after.
Highly impressed with the care they give my cat.
Joy MartinJoy Martin
18:36 04 May 22
Always professional and helpful and great with my dog. Recommended vets.
Sophie PhelpsSophie Phelps
12:03 06 Nov 21
Animal vets have seen several of my pets and always been caring and kind, they’ve always gone the extra mile to make sure my animals are ok.
One of the vets named Kim is an outstanding vet and a credit to the team who offered free of charge to look after my sick 4 day old puppy out of work unfortunately he didn’t make it but Kim did everything she could for him and I will be forever grateful to her and will always recommend this vets and there team as not only is Kim a credit every vet I’ve dealt with has been caring and passionate.
Keith AndrewsKeith Andrews
21:13 20 Aug 21
There first class they look after our Gundogs and everything on the game farm top class service
Julie WilemanJulie Wileman
10:10 15 May 21
By being more professional and caring. I would never use this vet practice again. I feel they caused unnecessary suffering to my cat and their care of him in his final hour seemed cursory and even suspect.
Jo MarksJo Marks
08:37 04 Feb 21
Animal vets has a dedicated team of Vets, nurses and receptionists, they provide a fantastic service with the animals’ best interests at heart. The team are always striving to maintain and further their high standard of care for patient and client. Having worked for Animal vets for many years I couldn’t recommend them enough, they are one of the few remaining family practices!
Joanne MarksJoanne Marks
11:52 11 Apr 20
Just back from a visit to AVS during Lockdown. Thank you for being calm, friendly, professional and helpful. It is a huge relief to know the dogs are so well looked after during these strange times.
Natalie RosewarneNatalie Rosewarne
10:34 01 Apr 20
They listen to their clients and always remember the animals they meet. my dogs love going into the vets, which means when I'm not there they must be really lovely to them.
Moira ButlerMoira Butler
18:24 27 Mar 20
dedicated vets who provide their own out of hours emergency care for pets.so important that a pet is cared for by people who already know them .outstanding commitment
Claire SheppardClaire Sheppard
20:04 06 Jan 20
great staff throughout, wonderful and caring with my animals and they really do care about your pet family. wouldn't take my cat and dog anywhere else
Rebecca QuickRebecca Quick
08:15 19 Dec 19
Always been kind and patient with my menagerie. wouldn't want to go anywhere else. From the huge to the tiny, A Vets take great care.
Molly EvansMolly Evans
15:43 01 Nov 19
Highly recommended. Last week after only having my rabbit for 4 days I noticed a large abscess on his hind leg. I asked for a second opinion from AVS who told me the best thing to do would be to remove it. 2 days ago falcor went in to have his abscess removed. The operation was longer than expected as the abscess was larger than anticipated. During his time at the vets falcor was looked after so so well. I cannot thank every member of staff at AVS who helped look after falcor, your dedication to these animals is incredible. You are a fabulous team and I am super proud to have my pets registered with you. Thankyou for everything you’ve done for him, and thank you for giving him the best chance. You guys are amazing.
Pete HolgatePete Holgate
11:47 27 Oct 19
Thanks to Gemma and Charlotte I am back with Bailey at first point Clodgy, his favourite place , I can’t recommend this practice enough!
Tish MainTish Main
12:56 07 Oct 19
The staff treat their clients, and pets, with courtesy & respect. Reception staff greet you with a smile and that means a lot.
Ozzy KalkanOzzy Kalkan
19:44 28 Sep 19
Highly recommend,great staff and service! Always caring and helpful,best vet clinic in the area.
Great Vets,Great People..!
Gemma Louise KalkanGemma Louise Kalkan
19:32 28 Sep 19
Absolutely amazing team. So caring and knowledgeable. So friendly and professional. brilliant vets Highly recommended.
Matt WyldMatt Wyld
19:10 28 Sep 19
We have used animal vets for several years now and always found the staff to be professional, knowledgeable and friendly. I wouldn't hesitate to recommend to anyone.
Terrie NolanTerrie Nolan
05:22 18 Sep 19
I would highly recommend Animal vets, Jonathan and Claire Mccotter and all the team have taken such good care of my little Rosie and are continuing to take good excellent care of her? The team make you and your little four-legged friend feel so important and they take such personal care and interest in you and your dog I would definitely definitely recommend animal vets. THEY GO THE EXTRA MILE AND BEYOND.
Nova BlackstockNova Blackstock
09:08 08 Aug 19
The team at Animal Vets have looked after my pets over the years with great care and compassion, right through to the end of their lives. Now I am starting again with an older rescued dog and a new puppy. Knowing that they too will be receiving the best professional standard of care whenever they are unwell takes the worry out of pet ownership. The fact that they are on call 24/7 is a huge plus as, in my experience, pets can often fall ill after 5 and at weekends!
Penny MinersPenny Miners
17:01 24 Jul 19
punctual, kind, considerate, listen and they don't try and persuade you to have treatments you don't need.
Sheila DanielsSheila Daniels
08:34 12 Feb 19
The staff at Animal Vets always have time for you. A really personal service and so good to see a friendly face when you are concerned about your beloved pet. We cannot thank them enough for the care our Golden Retrievers have received whenever necessary.
Liz HarveyLiz Harvey
12:58 22 Sep 18
Amazing, caring staff. Couldn't ask for better.
Emma PidwellEmma Pidwell
19:29 07 Sep 18
It was my first visit to the Carbis Bay practice today. I'd just like to thank the kind and understanding staff who were so helpful when I brought our poorly little guinea pig in. I will definitely return in the future. Thank you!
Ru-and John LewisRu-and John Lewis
21:52 10 Aug 18
Really wish we’d moved to Animal Vets years ago – what a fantastic veterinary practice. We cannot recommend them highly enough. All of the staff, without exception, are dedicated and kind, clearly have the animals’ best interests at heart and always go the extra mile. We have four cats and four dogs and we’ve had more than our fair share of visits to the surgery this year with injuries and conditions ranging from fairly minor to extremely major. All of our animals have received the ultimate in care from Animal Vets and, in addition, we, as anxious and worried owners, have also been so well looked after and kept fully informed and reassured about what’s happening with our fur babies all the way through their treatment. Most recently, the care for our extremely seriously injured cat has most definitely been life saving and we will never, ever be able to thank them enough for everything they did to save his life. An amazing team, full of amazing people – thank you all ❤️ xx
Beverley BellBeverley Bell
22:17 09 Jul 18
We were on holiday and our cocker spaniel Charlie was bitten on his lip by an adder at Gwithian. we phoned Animal Vets (out of hours) and they met us very quickly to give him anti venom plus other necessary injections. He was returned to the practice the nxt day and kept in for observation overnight, it was extremely painful for him and he was feeling really sorry for himself)we collected him the next afternoon and. as he refused to take meds orally, we had to go back to the practice saturday evening for more injections. There was no qualms about seeing him, he and us were treated with respect and the care and empathy shone through that this practice do provide first class service to its poorly patients.
I cannot praise the kindness received from Jonathon, Connor, and the rest of the team.
Wish they were OUR local vets back home in Leicestershire.
Thank you so much guys!
Laura DennisLaura Dennis
14:20 26 Apr 18
Absolutely fantastic vets. Genuinely caring and knowledgeable. Have been there for probably 10 years plus and they are always friendly, professional and look after the animals brilliantly. Highly recommended.
Anna GoodmanAnna Goodman
15:44 06 Dec 17
Michelle JayMichelle Jay
19:46 20 Nov 17
So kind and caring. Animals first!!! For me the best..
Mandy LaityMandy Laity
17:29 28 Oct 17
Kellie ShawKellie Shaw
20:23 20 Sep 17
We stay in Hayle a number of times a year and brought our new puppy down for first time. Sadly he was attacked by another dog. Animal vets at Hayle were amazing. They got us in within 45 mins of calling and what i expected to be a huge bill was barely anything especially for piece of mind we got to make sure our boy was ok. He has a nasty gash on eyebrown but is recovering amazinly thanks to this practice. Could not recommend them enough. Thank you xx
Chris LambChris Lamb
17:41 09 Sep 17
Absolutely the best vest ever we have had the pleasure to deal with,all staff are amazing and really do care. Nothing is to much trouble , in the eight years we have used you we have lost a couple but gained 6 we wouldn't trust anyone else Thank you
Nicola WilliamsNicola Williams
13:33 03 Jul 17
Carly StevensCarly Stevens
14:40 29 May 17
Wotson MiloWotson Milo
16:05 17 Dec 16
Johnathan is an Excellent Vet and for over 10 yrs now i've been using the same vets wouldn't go to another, the team are spot on they are really good priced cheaper then others around I live and run my charity in redruth and travel to Hayle all the time join them your pets are in excellent and safe hands thanks Miles
Laura TinsonLaura Tinson
21:26 24 Nov 16
Amazing service, excellent vets. Highly recommended ��
Graeme BeechGraeme Beech
11:46 06 Sep 16
Wonderful Vets.!!Keep up the great work you do.
Neil HarveyNeil Harvey
17:04 12 Jun 16
Top notch care and treatment and all with a smile even after dealing with a bad tempered cat! Thank you.
Jaki StanleyJaki Stanley
19:38 11 Jun 16
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Animal Vets
4.8
Based on 149 reviews
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Vera BirksVera Birks
08:08 11 Dec 23
Excellent and very professional vets
Anne FarmerAnne Farmer
19:01 17 Nov 23
Lovely staff very caring explaining all you need to know. Thank you.
Lynda MilesLynda Miles
16:22 07 Oct 23
Superb service as usual. Recommend these vets.
Roy JefferyRoy Jeffery
21:51 24 Sep 23
Always found AV friendly and also compassionate when the need arose over our goodbyes to 3 dogs over the years - the family of Vets and also the overseas locums always displayed high levels of competance - charges always in line with standard fees
D JD J
18:48 17 Sep 23
Michelle ThompsonMichelle Thompson
17:46 23 Aug 23
Rang for emergency appt for my sprocker who looked like he had been stung by wasp or bee. Fabulously helpful staff, reassuring and given appt straight away. Vet was thorough and gave antihistamine injection along with steroids and antihistamines to take away. Absolutely fantastic service as we are on holiday in Hayle this week and given reassurance. Would definitely recommend using if you are on holiday or a local 5 stars
Simon HillSimon Hill
21:19 17 Aug 23
Great staff great vets nothing seems to be a problem. Always fully explains the treatment
Kristian TaylorKristian Taylor
10:18 13 Feb 23
Not one to write reviews generally, however this practice is amazing. The staff are friendly and the level of care is absolutely first rate. The price of meds is very reasonable and the whole experience has genuinely been exceptional.
Ann SpelmanAnn Spelman
15:15 16 Apr 21
We are in Hayle on holiday and my puppy Jack was bitten by an adder. Kim, Johnathan and the rest of the staff were brilliant with Jack who has now fully recovered. Can't thank them enough.
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Did you know that you can contact us any time of day and night if you have an animal emergency? Find out why this is another great reason to choose Animals Vets.

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